Customer Service!

So lately Jon and I have been getting some GREAT customer service!

First- the video monitor

Yes, we're spoiled and bought a video monitor to keep an eye on Hunter. I love it, honestly, I would recommend one to everyone. We've even used it to see what the dog is up to! :)

After Hunter arrived we started using the video monitor and it didn't seem to pick up sound well. Like..... I could hear Hunter crying in his room and the monitor wouldn't pick it up or would pick it up intermittently. So we contacted the manufacturer regarding the issue. They advised us to send it back and have it looked at to see if there was a problem with it. While we were disappointed we'd have to go without the monitor, it was worth a shot to see if it would work better. So after several weeks, they sent us a brand new monitor! And it works like a dream! So big props to Levana for the new Babyview20 ! The company handled everything very well and were always quick to respond to emails regarding the status of our return!

Second- the dog crate

We bought Brewski a crate in April thinking it would be good for him to have a place of his own once the baby arrived. He had been doing really well with staying in the crate until there was a thunderstorm while we were gone. When we came home Brewski had pryed the crate open at the top and escaped. Thankfully he wasn't hurt, but we were out over $100 on that sucker. So we emailed the company and they have offered to replace the crate with their nicest model available (the heaviest wire gauge)! Thanks MidWest Homes for Pets!

Third- a baby outfit

One of our friends got Hunter a fabulous Red Wings outfit (barf I think..... but it is what it is). However the 3 piece set has 2 pieces size 6-9month and one piece 3-6 months. Babysport.com has told us to send the set back and they will correct it so we have all 6-9month pieces! Woohoo!

And Jon got a free beer at dinner the other night cause they screwed up his burger :)

Can we do a post with no baby pictures.......

NO! :)

Hunter contemplates life in his sleep....

And after a good nap

.... we get SMILES!